Prisca Dezigns ("we," "us," "our") is a digital agency based in Trinidad and Tobago, providing web development, AI automation, and brand services. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.
To provide high-fidelity automation, we deploy specialized AI employees. Each operates under strict data processing boundaries:
We collect information you voluntarily provide, including:
We may also collect non-personal technical data (browser type, IP address, pages visited) through standard web analytics tools.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Your lead and contact information is stored securely in our Supabase database. Supabase is a SOC 2 Type II compliant platform. Sensitive credentials and payment information are never stored on our servers. All file deliverables are stored in your dedicated Google Drive folder.
Our website may use minimal cookies to ensure basic functionality. We do not use tracking cookies for advertising purposes. By using our website, you consent to the use of essential cookies only.
We use the following trusted third-party platforms to deliver our services:
Each of these platforms has their own privacy policies governing their use of your data.
We retain your personal data for as long as necessary to fulfil your project and any ongoing maintenance agreements, and for up to 2 years after the end of our relationship for legal and accounting purposes. You may request deletion of your data at any time.
You have the right to:
To exercise any of these rights, contact us at [email protected].
When you purchase or discuss a website, landing page, chatbot, automation, template customisation, or related digital service from Prisca Dezigns, we collect and process information needed to manage the professional relationship and deliver the agreed work.
This may include your name, business name, contact details, selected service or plan, project brief, business information, brand assets, copy, images, technical requirements, review comments, approvals, invoices, payment records, support requests, and project communications.
We use this information to provide quotations, prepare agreements, create and configure deliverables, manage included review rounds, record requested changes, obtain approvals, provide support, issue invoices, manage payments, maintain project records, and communicate about the project or an active service plan.
Where a plan includes a defined number of reviews, we may record the review requests, dates, included review rounds used, approval status, and outstanding changes. This information is used to administer the plan fairly and maintain a clear record of the project.
We may process project information through trusted providers used to deliver the service, including hosting, code management, cloud storage, email, messaging, form handling, calendar, payment, database, analytics, and automation tools. We only provide the information reasonably necessary for the relevant service and do not sell client information.
Clients should never send passwords, private API keys, payment-card numbers, or other sensitive credentials through ordinary forms or chat. Where access is required, we use an appropriate secure connection or access process. Access provided for a project is used only for the agreed work and should be removed or changed when the project ends.
Client-owned project materials remain the client’s property unless the agreement states otherwise. Prisca Dezigns retains its pre-existing systems, reusable methods, templates, code libraries, and internal processes. Final ownership, licensing, hosting, maintenance, and handover rights are governed by the applicable agreement.
We retain project and billing records for as long as reasonably necessary to provide the service, manage support or maintenance, resolve disputes, demonstrate approvals, and meet legal or accounting obligations. Clients may request access, correction, export, or deletion of personal information held by Prisca Dezigns, subject to information that must be retained by law or is necessary to administer an active agreement.
This section concerns the professional service relationship between Prisca Dezigns and its client. It does not attempt to govern how a client operates its own business or how the client handles information collected from its customers through the client’s website.
We take the security of your data seriously. We use industry-standard encryption, secure API keys stored in environment variables, and access-controlled databases. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, contact us immediately.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the new policy.
For any privacy-related questions or requests, contact us at: [email protected] or via WhatsApp.